How to fix ‘err_name_not_resolved’ in Google Chrome

You might see ERR_NAME_NOT_RESOLVED in Google Chrome while trying to access a website. You can face this error on on android mobile, laptop or computer . This Network Error occurs when your computer’s Domain Name System (DNS) Client is trying to locate the Internet Protocol (IP) Address of the website which you want to open but is unable to do so. In other words, this error means that your computer is not able to find the website that you want to open.


There could be many reasons why you are facing ERR_NAME_NOT_RESOLVED. The most common reasons are

  • No network connection which can be because of damaged cable or router or problems with ISP.
  • Problems with system services, primarily DNS Client service.
  • Outdated information provided to current DNS server.
  • Malware or virus activity.


Because there is no specific cause of ERR_NAME_NOT_RESOLVED, there is no direct fix for it. However, you can try to resolve it by the following methods. 

Check your Internet connectivity

Faulty or no internet connection is the most common cause of this error. If you are facing this problem, the first thing you should do is check if your Wi-Fi is on and working. If you are using an Ethernet cable, check all the connections. 

Make sure DNS Client Service is running

If your connections are fine, check if DNS Client Service is running.

  • To check, press Win+R keys to open Run window
  • Type msc and press Enter
  • Scroll down to find DNS Clientand check its status
  • If it is Running, hit right click and select Restart
  • If it is not running, hit right click and select Propertiesto start
  • In the properties window, select Automatic in Startup type, click on Start and hit

Dns client

Clear DNS Cache

  • Press the Win + R keys and type exein the Run window. ClickOK
  • Type ipconfig /flushdns in the Command Prompt window and hit Enter


Restart your router

Another reason of getting this error could be a glitch on your router. To fix, cut off the main power supply on your router and start it again.

Reset network settings

You can reset your network settings to fix ERR_NAME_NOT_RESOLVED with the Network Adapter Repair All in one utility.

Clear browsing history and temporary files

Sometimes, you might face this error because of a change in the address of the website which the system cannot process.

This issue can be resolved by clearing the browsing history and temporary files from your system using CCleaner which you can download from the official website.

Simply follow below steps to clean temp files:

  • Open CCleaner
  • Click on Easy Clean located on left hand side
  • Click on Analyze
  • Let the tool analyze all temp and junk files
  • And now click on Clean All


Check for Firewall or Antivirus blocking

There may be a possibility that your Firewall or antivirus is blocking the network connection on your Chrome browser due to security reasons. To confirm, disable Firewall and your antivirus and try to browse the specific website again.

If this works, that means the firewall/antivirus was blocking the browser to access the internet. If you have installed ransomware tools, then make sure to repeat the same process.

Fixing ERR_NAME_NOT_RESOLVED for Android

ERR_NAME_NOT_RESOLVED is not restricted to computers and you can get this error on your android mobile as well.

To fix it follow Android Settings > Apps > All Apps > Chrome > Clear app data

You can also try to disable Reduce Data usage option or Request desktop site if there are errors with the mobile version. 

Other possible causes

There are chances that you are facing the error because there is something wrong on your part.

Check if the domain name is accessible

If you are getting this error while trying to open a specific website only, it may be because the domain name or the website is not accessible. You can confirm it by opening the website on another device.

Error of typing

ERR_NAME_NOT_RESOLVED can also occur if you are not typing the name of the website correctly. Please confirm and try again if you are getting the error with specific websites only.

Similar Error Fixed:


Disable Auto Update Google Chrome in Windows & Mac



Neeraj worked in an MNC company as Admin. He has good knowledge in Operating System, Excel and Browser.

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