If you are seeing ‘An Error Occurred During Port Configuration‘ message while using the Printer then the main reason behind the driver, power-cable or firewall. Adjusting port settings is used to start offline printers. That error usually happens for some users when they press the configure ports button in Windows 10. That is because they can’t configure the printers as required.
This can happen due to various reasons. They are discussed below.
- Glitched printer menu: The error may appear due to a common glitch that may interfere with the port configuration in Windows 10
- The printer is stuck: Another reason may be that the OS may not be able to recognize the status of the printer if it is turned on.
- 3rd party firewall interference: It also may happen that a third party firewall which is overprotective and may prevent us from accessing the port configuration menu.
This message ‘An Error Occurred During Port Configuration‘ can be fixed using 5 simple methods mentioned below:
Quick Overivew
Method 1: Modify the Port Settings
This is a method that is suitable if there is a corrupt file that prevents you from configuring it.
- Press the Windows Key and I hotkey simultaneously
- Click accounts to open options
- Click family and other people on the left.
- Select your account and press the Change account type button
- After that, select Administrator on the account type drop-down and click ok
- Restart the laptop or desktop
Method 2: Configure Via Print Server Properties
If the dialogue box appears even after changing the account type to Admin, then you can try to configure the port settings via printer server properties windows. This method is a bit different from the general way of clicking the configure ports button on the printers properties window.
- Click on Windows button, type Control Panel and press OK
- Click on View devices and printers located under Hardware and Sound
- Now, select your default printer and then click Print properties located on top of the tab as shown below:
- Select the ports tab and click on the Change port Settings
- After that, select a listed port and click on configure the port to modify
Method 3: Resetting Printer
If you see a message like “An error occurred during port configuration. This operation is not supported”, that may require to reset your printer completely.
To do that, switch your printer off and remove all its cables. After that, wait for 10 minutes and then plug-in again and restart your printer. Now, try configuring and see if the problem remains or not. This will most probably fix the problem.
Method 4: Disable 3rd Party Firewall
If you are using a third-party firewall like Little Snitch or ZoneAlarm then it may be blocking the Printer functionality. What happens sometimes is that these Firewalls don’t trust on external device like Printer or Pen Drive and add a shield that will ultimately not allow the outside devices to work properly.
You may try to disable the Firewall for temporary time and then try using your printer.
This will fix the An error occurred during port configuration error message, if not then follow the below method to fix it.
Method 5: Clearing The Printer Queue
This message can also appear when the printer resource is in use. That usually means that something is in the queue. Clearing the printer queue via the following procedure may resolve the problem.
- Press Windows + R key together
- Type services.msc and click on OK button
- Double click on Print Spooler to open the window
- Press Stop and then OK
- Open file explorer in Windows 10
- Type the below link in the folder path and click return
- C:\WINDOWS\System32\spool\PRINTERS
- Press Ctrl+A to select everything in the printer queue and press Delete
- Return to Service Window; double click on printer Spooler and click Start.
These are some common methods to fix this error, and we hope these will resolve the issue.
